Delivery

Primary Factor: Distance

• All delivery categories consider distance equally as the primary factor in determining delivery fees.

Secondary Factor: Amount of Equipment

• The volume or quantity of items affects the delivery fee. More items might mean higher fees due to increased handling and space requirements.

Tertiary Factor: Type of Equipment

• Different types of equipment have different handling requirements, which impacts delivery policy.

Category Breakdown

• A. Tables and Chairs
• Delivery Fee: Standard or potentially lower due to ease of handling.
• Customer Pickup Allowed: Yes, customers can pick up from the warehouse if they do not wish to pay for delivery.
• Reason: These items are generally lighter and do not require specialized handling or installation.
• B. Jumpers (Inflatables)
• Delivery Fee: Higher than tables and chairs due to:
• 1: Heavy weight, requiring more effort to move.
• 2: Necessity for a pickup truck or similar vehicle for transport.
• 3: Professional installation required for safety and proper setup.
• Customer Pickup Not Allowed: No, due to the reasons listed above, it’s not feasible or safe for customers to pick up jumpers.

Additional Notes:

• Message from Ashley Party Rentals:
• “That is why we drive the same distance to deliver a jumper but the fee is lower than if they will rent tables and chairs, for they can come and get it if they do not want to pay delivery and pick up fee.”
• This reflects the policy where jumpers have a higher delivery fee due to their complexity and safety requirements, while tables and chairs have more flexible delivery options.